Bridging Communication. Driving Inclusion. Powering Transformation.
Bridging Communication. Driving Inclusion. Powering Transformation. Kutoa Solutions’ National Relay System (NRS) equips businesses with cutting-edge tools to communicate seamlessly with Deaf, Hard of Hearing, and speech-impaired customers — ensuring accessibility, compliance, and social impact.
The NRS is a secure, real-time communication platform that enables businesses to interact with all customers equally. Through professional interpreter assistance, organisations can provide inclusive customer service while meeting accessibility requirements and advancing their digital transformation journey.
How it works
- Customer connects via the NRS portal.
- Interpreter bridges the conversation, ensuring accurate, respectful communication.
- Your team engages directly, building trust and eliminating barriers.
Business Advantages
- Accessible Customer Service → serve every customer with professionalism and dignity.
- Compliance & Governance → align with accessibility laws and ESG commitments.
- Reputation & Trust → demonstrate inclusivity, strengthening brand equity.
- Future-Ready Integration → scalable, reliable, and powered by innovative technology.
Industries we support
- Telecommunications
- Financial Services & Banking
- Healthcare & Insurance
- Government & Public Services
- Retail & Utilities